Many Cam customers specialize in the plant and commercial markets and as well as utilizing the more generic functionality requirements, this market sector puts additional demands on the Cameo software.
Customers such as Tyrefix, Nicks Tyres and Gates Tyres have been working with Cam products for many years.
With a more diverse range of services, commercial sector retailers focus heavily on managing account and trade business. Many of their customers use contracted pricing and complicated discount patterns and their demand for specific management information and fleet analysis reports is often a prerequisite for securing business.
More and more customers demand regular feedback on their tyre expenditure, breakdown analysis, product evaluation and casing management. Mileage / PPK contracts or full outsourced programmes demand tyre tread on and off data, backed up by a reporting suite that enables the user to actively manage both product and contracts.
With most commercial retailers offering customers 24/7 mobile and on-site services, access to stock and price information from any location is essential. Utilising latest technologies Cam now offers electronic job card and invoice data transfer between any central and mobile location along with direct SMS access to stock and price profiles.
MIDaS, Cam’s electronic enquiry and ordering software, now links up with most major wholesalers strengthening stock holdings and simplifying the ordering process. With many wholesalers also operating Cameo, enquiry and ordering processes are simplified even further.
Although similar, our customer’s needs are rarely the same and we work closely with them to understand their requirements, providing a tailored Cameo product to suit. This, coupled with our unique Suppor+Plus service, is a proven formula that is now a major factor in the stability and success of our customers.
