There are different indicators for stock avaliablitiy depending upon your Wholesaler and the number of items they have in stock. Here are a few of the symbols you may see in the Qty column:
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Depending upon your Wholesaler you will order stock from The Virtual Warehouse in one of three ways, either Standard, Quick or Multiline. More information about each of these options can be found below.
You can change your default ordering method at any time in the Setup page; please see Using the Setup Screen for more information.
To order an item simply click on the Order option next to the required part,
When you have clicked on Order you will notice that the screen moves to the Pending page.
Here you have the option to change the quantity of stock items you wish to order by editing the value in the Quantity field.
When you are happy with your order select the button Update Order
The following screen is displayed:
You are now able to return to the Find page and add more items to your order, or if you are ready to send your order to the Wholesaler select Create Order.
"Ordering Stock Using Standard Ordering"
In the following screen there are a number of optional fields that you can enter for your own and the Wholesalers reference; these options are explained below:
Once you have filled out this form select the Send Now button and your order will be sent to the Wholesaler; the following screen will be displayed when the order has been confirmed:
Click View to see the order details, for example the Supplier Reference.
You may see symbols in the Status field other than the to show the order has been successful. Please see Order Status for more information.
All orders that are placed each day can be viewed on the Today screen; at the end of each day all orders in the Today screen will automatically transfer to the Archive screen. For more information on how to find orders in the Archive screen please see the section Using the Archive Screen.
When you use the quick order system you will notice an additional field next to the search fields on the Find Page called Qty
To order stock items enter the number you require in this box and select the Order link next to the item you wish to buy. Click Here for details of how to complete your order.
"Ordering Stock Using Quick Order"
When using the Multiline style of ordering you will notice some significant differences to the way the Find page looks. As you can see in the image below, the Pending page has been replaced by Cart and the link has been replaced by .
There are also two columns we have not covered before:
To order items using the Multiline system enter the required quantity into the Ord Qty box and select Add; you will see that the Cart column updates to show the quantity you have ordered.
You may continue to search for and add more items to your Cart.
When you are ready to order your selected items open the Cart page where all of the items you wish to order are listed.
You can change the quantity here by selecting the Edit link; you can delete an item from the list by changing the quantity to Zero.
When you are ready to order all of your selected items select the Create Order button.
"Ordering Stock Using Multiline Ordering"
Please Click Here for information on how to complete your order
Once you have completed an order and requested to send it to the Wholesaler you may notice a number of different symbols being used in the Status field; these symbols are explained below.
Customers that have access to stock from more than one of their wholesalers premises may have one location set as the default in Setup.
When the customer attempts to order stock from a location other than their default warehouse the following message appears:
This is a warning message only and will not prevent the customer from ordering stock from the alternative location.
More information on Default Warehouses can be found in Using the Setup Screen.