Our Tyre, Exhaust and Wheel customers are mainly independent retailers ranging from small family-run single-user sites to the larger multi-site independents. These include new customers to Cam such as Town Tyres of Swansea and more long standing customers such as Barry and Wilkinson (Tyres) Ltd in the Northwest and Scotland based Law Tyres.
Our users demand a system that delivers efficiency and speed at point of quote, sale and invoice. They are service-driven retailers with a need to understand their customers’ and are reliant on software that supports this customer-driven culture.
Whether a single site or multi-depot operation, our customers are continuously developing a unique mix of local service with competitive pricing and accurate stockholdings. MIDaS, Cam’s electronic enquiry and ordering software, now connects retailers to most major wholesalers strengthening their stock holdings and simplifying the ordering process. With many wholesalers also operating Cameo, enquiry and ordering processes are simplified even further.
Added value Cameo functions such as postcode look-up, automated mail shot reminders and action notes are all now well established day-to-day elements of the system.
Cameo’s ability to manage the complexities of Fleet and Account business also proves crucial in delivering the requirements of new and established customers and with accurate management information measured against personally set targets, owners can keep in touch with business performance.
Although similar, our customer’s needs are rarely the same and we work closely with them to understand their requirements, providing a tailored Cameo product to suit. This, coupled with our unique Suppor+Plus service, is a proven formula that is now a major factor in the stability and success of our customers.
